---
title: "Remove Computer from Seton Hall Domain"
canonical: "https://servicedesk.shu.edu/space/PUBLICKBA/2107113487/Remove%20Computer%20from%20Seton%20Hall%20Domain"
format: markdown
---
Graduating students are **required **to remove their computers from the Seton Hall University (SHU) network. This process will lift all SHU-specific restrictions on the laptop while ensuring that your personal data and any pre-installed software remain unaffected.
It is crucial to follow the removal instructions exactly as written. Failing to do so could result in loss of data or functionality on your device. If you encounter any difficulties, please contact the Technology Service Desk for assistance.
> ℹ️ **Important Notes:**
> ℹ️
> ℹ️ - This process is only valid for students who are graduating from the university.
> ℹ️ - This process only applies to SHU-issued Windows 10/11 and SHU-issued Apple Macintosh laptops.
> ℹ️ - Before beginning below domain removal processes, please ensure that all data is backed up to your OneDrive for Business account.
### How to remove a SHU-issued Windows:
To begin, determine if your device is connected to either the SHU.edu domain or Entra ID (formerly known as Azure) via InTune.
Once you identify your connection type, follow the appropriate steps:
- Disconnect from the SHU.edu domain
- Disconnect from Entra ID/InTune
Refer to the detailed instructions below for the specific steps based on your connection type.
1. Determine if the device is joined to either the SHU.edu domain or Entra ID/InTune.
1. Click the **Start** menu icon in the taskbar. Then, type **"access work or school"** in the search bar and select **Access work or school system settings** from the search results.
2. You will be directed to a screen that shows how your computer is connected.
1. If the computer is joined to the SHU.edu** **domain, you will see: *"Connected to SHU AD domain."*
2. If the computer is joined to **Entra ID/InTune**, you will see: *"Connected to Seton Hall University’s Entra ID."*
2a. Disconnect from shu.edu domain (Connected to SHU AD domain)
### Open Computer Management
1. Click the **Start** menu icon in the taskbar. Type "**Computer Management**" in the search bar and select the **Computer Management** app from the search results.
2. In the **Computer Management** screen, select **Local Users and Groups**, then **Users**.
### Set Administrator Properties
1. Right-click on the **Administrator** name and select **Properties**.
2. Check the **Password never expires** box, if it is not already selected. Ensure that **Account is disabled** box is **NOT **checked.
3. Click **OK** to save changes and exit.
### Set the Administrator Password
> ⚠️ **This password cannot be reset by the IT Service Desk. Remember it for future use.**
1. Back on the Computer Management screen, right-click on the **Administrator** name and select **Set Password** from the menu.
2. A warning message will appear. Click **Proceed**.
3. Enter and confirm a new password that meets the following requirements.
1. At least 14 characters
2. Includes an uppercase letter, a lowercase letter, and a number
3. Does not include parts of your username
4. Click **OK**.
5. If the password does not meet the requirements, an error message will appear. Click **OK **to retry.
### Log in as Administrator
1. Sign out of your computer
2. On the Windows login screen, select **Other user**.
3. In the **Username** field, type `.\administrator` (include the **period** and **slash**).
4. In the **Password** field, enter the password you just created.
5. Ensure your computer name appears in the **Sign in to** field, then press **Enter** to log in.
### Change Domain Membership
1. Open the **Control Panel System** by typing **"Control Panel System"** in the search bar and selecting the result.
2. Select **Advanced system settings**.
3. In the **Computer Name** tab, click the **Change** button.
4. Under **Member of**, select the **Workgroup** radio button and type `WORKGROUP` in the text field.
### Confirm and Restart
1. A pop-up window will appear reminding you to remember the local administrator password. Click **OK**.
2. Enter the `.\administrator`username and the password you created, then click **OK**.
3. A confirmation window will appear. Click **OK**, then select **Restart Now**.
### Access Your Domain Profile
1. After the restart, log in to the Administrator account using the password you created.
2. Open **File Explorer** and double-click **Local Disk (C:)** to access the `C:\Users` folder.
3. Locate your domain profile folder (your eight-letter SHU username).
4. Right-click the folder, select **Show more options** → **Send to → Desktop (create shortcut)**.
5. Your domain profile folder shortcut will now be on your desktop. Double-click the shortcut to access your files. If prompted, click **Continue**.
### Using the Device Moving Forward
- **Option A**: Continue to log in as the Administrator using the password you created.
- **Option B**: Access your documents through the domain profile shortcut folder on your desktop.
2b. Disconnect from Entra ID/InTune (Connected to Seton Hall University’s Entra ID)
### Steps to Back Up Your BitLocker Recovery Key
> ⚠️ **Steps 1-7 below require you to have a USB drive available.**
1. Press the **Windows flag key** (located near the spacebar, resembling the Microsoft logo) and the **"R" key** simultaneously.
2. In the **Run** box that appears, type **"control"** and press **Enter**.
3. In the upper-right corner of the Control Panel, locate the **View by:** option. Select either **Small icons **or **Large icons **from the dropdown menu.
4. In the Control Panel, click **BitLocker Drive Encryption**.
5. On the BitLocker Drive Encryption screen, select the **Back up your recovery key** hyperlink.
*Note: If BitLocker is turned off, you can skip this process and proceed to Step 7.*
6. On the **How do you want to back up your recovery key?** screen, select **Save to a file**.
7. If you see an alert stating, “**This location can’t be used... Choose a different location,**” insert your USB drive (usually labeled as drive "D:/") and save the recovery key to it.
### Open Computer Management
1. Click the **Start** menu icon in the taskbar. Type "**Computer Management**" in the search bar and select the **Computer Management** app from the search results.
2. In the **Computer Management** screen, select **Local Users and Groups**, then **Users**.
### Set Administrator Properties
1. Right-click on the **Administrator** name and select **Properties**.
2. Check the **Password never expires** box, if it is not already selected. Ensure that **Account is disabled** box is **NOT **checked.
3. Click **OK** to save changes and exit.
### Set the Administrator Password
> ⚠️ **This password cannot be reset by the IT Service Desk. Remember it for future use.**
1. Back on the Computer Management screen, right-click on the **Administrator** name and select **Set Password** from the menu.
2. A warning message will appear. Click **Proceed**.
3. Enter and confirm a new password that meets the following requirements.
1. At least 14 characters
2. Includes an uppercase letter, a lowercase letter, and a number
3. Does not include parts of your username
4. Click **OK**.
5. If the password does not meet the requirements, an error message will appear. Click **OK **to retry.
### Log in as Administrator
1. Sign out of your computer
2. On the Windows login screen, select **Other user**.
3. In the **Username** field, type `.\administrator` (include the **period** and **slash**).
4. In the **Password** field, enter the password you just created.
5. Ensure your computer name appears in the **Sign in to** field, then press **Enter** to log in.
6. Click the **Start** menu. Type "**access work or school**" in the search bar and select **Access work or school system settings** from the search results.
7. On the Access work or school screen, click the down arrow next to **Connected by @shu.edu** and select the **Disconnect **button.
8. When prompted with “Are you sure you want to remove this account?”, click **Yes**.
9. On the **Disconnect from the organization** screen, select **Disconnect **again.
10. You will be prompted to authenticate. In the **Username** field, type `.\administrator (include the period and slash).` In the **Password** field, enter the password you previously created.
11. Click **OK **to complete the process.
### Confirm and Restart
1. A confirmation window will appear. Click **OK**, then select **Restart Now**.
### Access Your Domain Profile
1. After the restart, log in to the Administrator account using the password you created.
2. Open **File Explorer** and double-click **Local Disk (C:)** to access the `C:\Users` folder.
3. Locate your domain profile folder (your eight-letter SHU username).
4. Right-click the folder, select **Show more options** → **Send to → Desktop (create shortcut)**.
5. Your domain profile folder shortcut will now be on your desktop. Double-click the shortcut to access your files. If prompted, click **Continue**.
### Uninstall CrowdStrike Windows Sensor
1. Click **Start**, then select **Settings**.
2. Navigate to **Apps** and choose **Installed apps**.
3. Locate **CrowdStrike Windows Sensor** in the list of installed apps.
4. Select it, then click Uninstall.
5. Follow the on-screen prompts to complete the removal process.
6. If you receive a security alert in the bottom-right corner of your screen during this process, you may safely disregard it.
### Using the Device Moving Forward
- Continue to log in as the Administrator using the password you created.
- Access your documents through the domain profile shortcut folder on your desktop.
### How to remove a SHU-issued Mac:
To begin, determine if your device is connected to either the SHU.edu domain or XCreds login.
Once you identify your connection type, follow the appropriate steps:
- Disconnect from the SHU.edu domain
- Continue using the XCreds login screen
Refer to the detailed instructions below for the specific steps based on your connection type.
1. Determine if the device is joined to either the SHU.edu domain or XCreds login
When you boot up your computer which login screen do you see?
1. Turn on your computer
2. Refer to the initial login screen.
a. If the computer is joined to the SHU.edu domain, you will see the *standard macOS login screen*.
b. If the computer is enabled for the XCreds login resource, you will see the *XCreds screen*.
2a. Disconnect from shu.edu domain (Connected to SHU AD domain)
> ⚠️ To remove your Mac from the Seton Hall domain, you must be on a Seton Hall campus.
1. Select the **Apple **menu, then choose **System Preferences**.
2. Within System Preferences, select **Users & Groups**.
3. Click the **lock icon** in the bottom-left corner to unlock settings, then enter your **administrator username and password**.
4. In the **Users & Groups** panel, locate the **Network Account Server: SHU** field. Click the **Edit** button next to it.
5. In the panel displaying the active SHU Active Directory Domain connection, select the **minus (-)** button.
6. When prompted to **Unbind from the Active Directory Domain**, enter your **eight-character Seton Hall username and password**, then click **Unbind**.
7. You will be prompted to enter credentials to allow System Preferences to modify the system.
Enter your **local machine username and password** (this may differ from your SHU credentials).
8. Once the device has been unbound from the SHU.edu domain, select the **Apple **menu and choose **Reboot**.
9. After rebooting, log in using your **local machine username and password**.
> ⚠️ **This password cannot be reset by the IT Service Desk. Remember it for future use.**
2b. Continue using the XCreds login screen
The XCreds login screen allows you to connect to either your SHU network account or the local machine account.
There is nothing that you would need to do to the device beyond selecting the **Mac Login Window** button and then entering your **local machine username and password**.
> ⚠️ **This password cannot be reset by the IT Service Desk. Remember it for future use.**