---
title: "Reset Expired or Forgotten PirateNet Password"
canonical: "https://servicedesk.shu.edu/space/PUBLICKBA/2114945027/Reset%20Expired%20or%20Forgotten%20PirateNet%20Password"
format: markdown
---
1. Click **Need help signing in? **and **Forgot password?**
2. Enter your PirateNet username.
3. Select **Reset via Email** to receive an email to your personal email address.
4. Provide the answer to your Forgot Password Question
5. Enter a new password that meets the minimum complexity requirements.

If you have tried multiple times to login unsuccessfully, your account may have been locked.  Wait 15 minutes and try again. If you forgot your password and have not set up password reset, contact the Service Desk at (973) 275-2222.

If you have recently updated your password, please ensure that all your devices have also been updated to reflect your current password.